Flipkart has always been on the top when we talk about the Indian online shopping market, which is expanding day by day. Here we are going to all important information regarding Flipkart Customer Care Service In the recent time, Flipkart is facing tough competition with Amazon which as we know is an American giant. But, Flipkart is still on the top as it knows what its customer wants and understands better the Indian clientele.Flipkart is also known for its customer service and satisfaction, but how to contact the Flipkart people.
Flipkart is a big firm and that is why they needed to establish a big unit for supporting its customer’s queries and they have done it properly by giving options to users to contact them by;
When we order something on Flipkart, they send us their invoice’s soft copy via their automatically generated email. Well, the same can also be used to reach them. For any of your queries, you can mail them at firstname.lastname@example.org and they will get back to you in less than 15 minutes. You can mention any of your order number or phone number or even tell them to call you back; they will call you back in the same time margin.
Well, most of the Indian customers who would want to contact any customer care would always prefer phone call because that way, they will be able to satisfy themselves that the company is there to listen to them. Well, for that matter, Flipkart people have two lines opened for you guys. 18002089898 is their main toll free phone line through which you can not only talk to the officials but also track the status of your current order update. (0124) 6150000 is another line through which you can get to them and the special thing about this line is that it connects you directly to their corporate office, which is in Bangalore. This doesn’t mean that they will directly transfer your call to the CEO of Flipkart but what this does mean is that you can be assured that they take good care of your doubts.
- In-App Portal
If you are using the Flipkart application in your smartphone like most of the users, then contacting them is easier for you as you don’t have to go through all the trouble to write a mail and sent it to them. Instead, you can directly go to Help Center option in their app and select your query or if you have any doubt about your recent order or want to track order to know the status, you can do that easily as well. You can directly go to the contact us option in the help center and then select your query or write your own if it isn’t listed there